Delivery
Free UK delivery on orders over £20, £5.99 under it. Every order is dispatched within 48 hours and tracked to your door.
Simple, like it should be.
Delivery cost
- Orders over £20: free UK delivery
- Orders under £20: £5.99 flat rate
The basket shows how close you are to free delivery as you shop - a bag of sunflower hearts usually tips it.
Timing
- We dispatch every order within 48 hours of it being placed.
- Your order is delivered within 8 days of being placed - dispatch time included.
- You will get an email confirmation when your order is placed and another when it is dispatched.
Where we deliver
We deliver across the United Kingdom. If any address gives our couriers trouble, we will contact you rather than leave you guessing.
Something not arrived?
If your order has not landed within 8 days, email us at hello@britishbirdfeeders.co.uk and we will chase it down. If it is lost, we send a replacement or refund you in full - your choice. Meanwhile, the birds will wait. They are good at that.
Common questions
Frequently asked
Free on UK orders over £20 and £5.99 below that. The basket shows how close you are to free delivery as you shop, and a feeder plus a pole usually clears it on its own.
We dispatch every order within 48 hours of it being placed, and orders arrive within eight days of ordering including that dispatch time. You will get an email when it leaves us.
Yes, anywhere in the UK, at the same rates. Some remote postcodes and islands can take a day or two longer in transit, but there is no surcharge and no exclusion.
Yes. You will get a confirmation email when the order is dispatched. If it has not arrived within eight days, email us with the order number and we will chase it rather than asking you to.
Not at the moment. Everything we stock is chosen for British garden birds and British weather, and we would rather do UK delivery properly than do international badly.
Hanging Metal Fat Ball Feeders (Set of Four)
Solar Fountain for Your Bird Bath
Shepherd Hook Feeder Pole